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Privacy Policy

Last updated: October 2026

VALHERA is a brand of digital products and free tools for the life you're creating. This Privacy Policy explains how we collect, use and share information when you visit byvalhera.com, buy from our Etsy shop, use our free tools, contact us, or interact with us on social media. It also covers the products, tools and services we add in the future, as described below.

Who we are

VALHERA is responsible for the information described in this policy. You can reach us at hello@byvalhera.com.

Information we receive and how we use it

Purchases through Etsy. When you buy from our Etsy shop, Etsy shares with us the information needed to complete your order, such as your name, email address and the items you purchased. We also receive any messages you send us through Etsy. We do not receive your payment card details; payments are processed by Etsy. We use this information to deliver your digital files, answer your questions, provide support, comply with Etsy's Seller Policy and Terms of Use, keep records required by law (such as tax and accounting rules), and prevent fraud.

Visiting this website. This website is delivered through Cloudflare, which processes technical data such as your IP address and browser type to serve the site securely. The site also loads fonts from Google Fonts, which may receive your IP address when a page loads. We do not use advertising or analytics cookies. This website does not currently sell products directly and does not collect personal information through forms.

Free tools. Our free tools, such as the Debt-Free Date calculator, run in your browser. The numbers you enter are not stored by us and are not sent to us.

Contacting us. If you email us or message us, we use your message and contact details only to reply to you and provide support.

Social media. We have accounts on platforms such as Instagram and Pinterest. When you follow, comment, message or interact with us there, the platform's own privacy policy applies to that activity. We may see public interactions and any messages you send us, and we use them only to respond and to understand which content is helpful.

Legal bases

Where required by law, we rely on fulfilling our contract with you, complying with legal obligations, our legitimate interests (such as improving our products and keeping our services secure), and your consent.

Marketing

We do not use Etsy buyer information to send unsolicited marketing messages. We do not add anyone to a mailing list without their express consent, and every marketing email will include a way to unsubscribe.

Sharing your information

We share information only as necessary to run our services: with Etsy to process orders and comply with its policies, with service providers that help us operate the shop and website (for example, hosting and email services), and with authorities when the law requires it. We do not sell your personal information.

Third-party services

Our services rely on third parties that have their own privacy policies, which we do not control: Etsy, Cloudflare, Google, Instagram and Pinterest. This policy does not apply to their practices.

Cookies

We currently do not use advertising or analytics cookies on this website. Third-party services you use to reach us, such as Etsy or social media platforms, may set their own cookies under their own policies.

New products, tools and features

VALHERA will grow over time. We may add new digital products, free tools and downloads, new places to buy (including direct sales on this website), customer accounts, a newsletter or community, and website analytics. If we introduce something that changes what information we collect or how we use it, we will update this policy before it takes effect and, where the law requires, ask for your consent. In particular:

Data retention

We keep your information only as long as needed to support your purchase or request and meet legal, tax and accounting requirements. After that, we delete it or anonymize it.

International transfers

Our service providers may process information in other countries, including the United States. Where required, we use appropriate safeguards for those transfers.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, to receive a copy of it, to withdraw your consent, and to complain to your local data protection authority. To make a request, write to us at hello@byvalhera.com.

Children

Our products and services are intended for adults. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The version posted on this website is the current one, and the date at the top shows when it was last updated.

Contact

Questions about this policy? Email hello@byvalhera.com.